Google Drive is a file storage and synchronization service. Google Drive allows users to store files on their servers, synchronize files across devices, and share files with others for viewing and collaboration.

Get help

• Contact the DoIT Help Desk for general assistance or to report an accessibility or usability barrier.

• Contact the Google Disability Support Team for answers to questions regarding accessibility features, functionalities, and assistive technology in Google products.

Additional resources

• For more information regarding Google Drive and Google Workspace, refer to Get Started with Google Drive and the UW-Madison Google Apps KnowledgeBase.

Accessibility and usability barriers 

The following information is provided to help people with disabilities know what potential barriers may exist within Google Drive. 

Some keyboard navigation barriers may cause difficulty for people with vision or motor disabilities

The focus style, which shows the user where the keyboard navigation has moved to, is low contrast in some instances. Also, the focus indicator moves in an illogical order in some situations. There is at least one tooltip that is known to be inaccessible to keyboard users (in the Share modal dialog).

Magnification and interface barriers may cause difficulty for people with low vision

Pages do not reflow when the page is magnified, making it difficult for users with low vision who need to increase magnification for readability.  When the screen is magnified to 200% or higher, users are forced to use horizontal scrolling to access all page content. 

Some screen reader barriers may cause difficulty for people with vision disabilities

Some interactions are missing auditory feedback, such as status messages or state changes that are not announced to users who are navigating via screen reader. The reading order is illogical in some situations. Some page regions use tables to lay out content despite a lack of tabular data. Additionally, some hidden elements with no content exist on certain pages, which may cause confusion. Conversely, some content is hidden from users incorrectly. 

Color contrast barriers may cause difficulty for people with color blindness

Some text, icons, links, and buttons have low color contrast and may be difficult for users to read or use if they have low vision or color blindness.